Refund policy

At Wajdaan Fabrics, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we offer a straightforward return and refund process.

Return Eligibility

You may return items within 14 days of receiving your order. To be eligible for a return, items must be unused, in their original condition, and in the original packaging. Please ensure that all tags are intact.

Return Process

To initiate a return, please contact our customer service team at info.wajdaanfabrics@gmail.com or call +92 300 7777089. Provide your order number and the reason for the return. Our team will guide you through the return process.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method. Please note that it may take some time for the refund to appear in your account, depending on your bank or payment provider.

Non-Returnable Items

Certain items are non-returnable, including:

• Sale or clearance items

• Customized or personalized products

• Underwear and swimwear for hygiene reasons

International Returns

For international orders, customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure the safe return of your items.

Contact Us

If you have any questions or need further assistance, please reach out to our customer service team at info.wajdaanfabrics@gmail.com or call +92 300 7777089.

Thank you for choosing Wajdaan Fabrics. We value your business and are committed to providing you with high-quality products and exceptional service.